Effective date: 01 JUL 2026
These Terms of Use and Website Disclaimer (“Terms”) govern your access to and use of this website and its content. The website is owned or operated by Military Counseling CCSA PLLC (“Practice”) and Virginia Cruse, Licensed Professional Counselor-Supervisor (“Provider”). “We,” “us,” and “our” refer collectively to the Practice and Provider.
By accessing or using this website, you acknowledge that you have read and agree to these Terms. If you do not agree, do not use the website.
THIS WEBSITE, EMAIL, TEXT MESSAGING, APPOINTMENT SYSTEM, AND OTHER ELECTRONIC COMMUNICATION METHODS ARE NOT CRISIS SERVICES, ARE NOT MONITORED CONTINUOUSLY, AND SHOULD NOT BE USED FOR EMERGENCIES OR TIME-SENSITIVE CLINICAL NEEDS.
If you or another person may be in immediate danger or is experiencing a medical or mental health emergency:
For suicide, mental health, or substance-use crisis support, call or text 988 to reach the 988 Suicide & Crisis Lifeline. Availability and response by third-party emergency and crisis services are outside our control.
Do not delay seeking emergency assistance because of information appearing on this website or because you have attempted to contact the Practice or Provider.
All website content—including text, articles, videos, social-media content, books, downloadable materials, workshops, presentations, exercises, examples, and links—is provided solely for general educational and informational purposes.
Website content is not and should not be treated as:
Mental and physical health circumstances differ. Do not begin, discontinue, or change treatment, medication, or other professional care based solely on this website. Consult an appropriately qualified healthcare professional regarding your individual circumstances.
Accessing this website, reading or downloading its content, purchasing a book or educational product, attending a general workshop, or contacting the Practice or Provider by email, text, telephone, website message, appointment request, or social media does not create a counselor-client, therapist-client, supervisor-supervisee, consultant-client, fiduciary, or other professional relationship.
A counseling relationship exists only after all of the following have occurred:
Submitting an inquiry or requesting an appointment does not guarantee acceptance, availability, suitability of services, or formation of a professional relationship. Until a professional relationship has been formally established, do not rely on the Practice or Provider for clinical care, monitoring, crisis response, or follow-up.
The Provider is a Licensed Professional Counselor-Supervisor and reports holding professional counseling licenses in Texas, Oklahoma, Louisiana, Arkansas, and Ohio.
Professional counseling is regulated according to applicable federal and state law, licensing-board requirements, and, for telehealth, often the client’s physical location at the time services are delivered. Clinical services will be offered only when the Provider is legally authorized to provide them in the jurisdiction where the prospective client or client is physically located and when the Provider determines that telehealth or another service format is clinically appropriate.
Website availability in a particular state, country, or territory does not represent that the Practice or Provider is authorized to practice there. Visitors are responsible for seeking appropriately licensed professionals in their own jurisdiction.
Clients may be required to disclose and verify their physical location at the beginning of each telehealth session. A change in location may affect whether a session can proceed.
The Practice or Provider may offer counseling, adult group services, coaching, consultation, books, workshops, presentations, and other educational or non-clinical services.
Unless a separate written agreement expressly states otherwise:
If a participant is also a counseling client, the applicable clinical agreement, informed consent, Notice of Privacy Practices, and professional rules govern the counseling relationship.
Group counseling, workshops, classes, and other group activities may involve participation by other individuals. The Practice may require participants to respect one another’s privacy and confidentiality; however, the Practice and Provider cannot guarantee that another participant will maintain confidentiality or refrain from disclosing information shared in a group setting.
Additional group rules, informed-consent terms, and confidentiality limitations will be provided when applicable and will control over this general website notice.
Ordinary email, SMS text messaging, website inquiries, and similar communications may not be encrypted or fully secure. They may be delayed, misdirected, accessed by others, or retained by service providers or devices.
Do not transmit highly sensitive information, detailed clinical information, protected health information, payment-card information, or emergency communications through ordinary email, text, social media, or general website functions unless the Practice has specifically instructed you to use that method.
By initiating ordinary email or text communication, you acknowledge the inherent privacy and security risks of that method. The Practice’s response to an inquiry does not establish a professional relationship and should not be interpreted as clinical advice.
Communications from established clients are governed additionally by their informed-consent documents, communication policies, Notice of Privacy Practices, and applicable law. Nothing in these Terms replaces or reduces rights provided by HIPAA, applicable state privacy law, or the Practice’s Notice of Privacy Practices.
When clinical services are provided remotely, the Practice may use a HIPAA-compliant Zoom platform or other technology selected by the Practice. The Practice may also use third-party appointment, payment, electronic-document, or communication providers.
Although reasonable administrative, technical, and physical safeguards may be used, no internet connection, device, platform, or electronic transmission can be guaranteed to be uninterrupted, error-free, or completely secure. Telehealth may be affected by technical failures, unauthorized access, service interruptions, environmental privacy limitations, or other risks addressed in the Practice’s telehealth informed consent.
Established clients must follow the Practice’s telehealth procedures, including applicable requirements concerning identity, physical location, privacy, emergency contacts, and backup communication methods.
This website may contain links to or integrations with third-party websites, social-media platforms, scheduling systems, video platforms, payment processors, booksellers, or other services. These third parties operate independently and may have their own terms, privacy policies, security practices, accessibility standards, and fees.
A link, reference, or integration does not constitute an endorsement or guarantee. The Practice and Provider do not control and are not responsible for third-party content, availability, acts, omissions, privacy practices, security, transactions, or services. Use of a third-party service is at the user’s discretion and is governed by that third party’s terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS OR IMPLIED.
The Practice and Provider do not warrant that:
The Practice may change or remove content at any time without notice. No website disclaimer alters any duty that cannot lawfully be disclaimed or limited.
You are responsible for how you use or rely upon website content and for obtaining individualized advice or care when appropriate. You agree not to disregard or delay professional or emergency assistance because of anything you read, view, or receive through this website.
Testimonials, examples, case illustrations, or descriptions of outcomes—if presented—do not guarantee that another person will experience similar results.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRACTICE, PROVIDER, AND THEIR OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO ACCESS TO, USE OF, INABILITY TO USE, OR RELIANCE UPON THIS WEBSITE, ITS GENERAL INFORMATIONAL CONTENT, OR THIRD-PARTY LINKS OR SERVICES.
THIS PROVISION DOES NOT ATTEMPT TO EXCLUDE OR LIMIT LIABILITY FOR PROFESSIONAL SERVICES, BREACH OF A NONWAIVABLE PROFESSIONAL DUTY, GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR ANY OTHER LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED. RIGHTS AND REMEDIES ARISING FROM AN ESTABLISHED COUNSELING RELATIONSHIP ARE GOVERNED BY THE APPLICABLE CLINICAL AGREEMENTS, INFORMED-CONSENT DOCUMENTS, PROFESSIONAL RULES, AND LAW.
Some jurisdictions do not permit particular warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.
Unless otherwise stated, website content is owned by or licensed to the Practice or Provider and is protected by applicable copyright, trademark, and other intellectual-property laws.
You may view or print a reasonable portion of publicly available content for personal, noncommercial use.
You may not reproduce, distribute, publish, sell, modify, create derivative works from, remove attribution from, or commercially exploit website content without prior written permission, except where applicable law expressly permits such use.
No license to use any trade name, trademark, service mark, logo, copyrighted work, course, workshop, assessment, or book content is granted by use of this website.
You may not use the website:
General website use is governed by the Practice’s posted Privacy Policy. Established clients receive separate documents that may include a Notice of Privacy Practices, informed consent, telehealth consent, financial policies, group agreements, and other service-specific terms.
If these Terms conflict with a signed clinical agreement concerning professional services, the signed clinical agreement controls for that professional relationship, subject to applicable law and professional rules.
Except where another jurisdiction’s law must apply, these Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute concerning only the website, its general informational content, or these Terms shall be brought in a court of competent jurisdiction in the Texas county where the Practice maintains its principal office, unless applicable law requires otherwise.
This section does not alter licensing-board jurisdiction, mandatory reporting duties, client rights, complaint procedures, or any law governing professional counseling services.
If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in effect.
Failure to enforce a provision is not a waiver of the right to enforce it later.
The Practice may revise these Terms periodically. Revisions become effective when posted with a new effective date. Continued use of the website after a revision constitutes acceptance of the revised Terms, to the extent permitted by law.
Questions about these Terms may be directed to:
Military Counseling CCSA PLLC
Email: MilitaryCounselingSA@gmail.com
Telephone/Text: (210) 998-1899
We typically return messages within 3 business days.
Do not use these contact methods for emergencies or urgent clinical needs.